top of page

FAQ

  • How do I book?
    A: Simple! You can browse through our inventory, submit a booking request, or give us a call, and we will help you place your order and gladly answer any questions you might have.​
  • What surfaces do you set up the inflatables?
    It is our practice to setup on grass and concrete areas only (our favorite and best for the kids is grass) for safety reasons. All inflatables must be staked or the use of sandbags. Sorry, we cannot set up on any type of sand/dirty or rocks. We also setup indoors. However, please be mindful of the unit's measurement when considering indoor use. When using the inflatable indoors we use heavy duty sandbags to ensure the safety of the inflatable.
  • Do we have to keep it plugged in the entire time?
    A blower keeps air in the unit the entire time. Once unplugged the unit will deflate. For this reason, we require an outlet within 50ft of the unit or a generator with the capacity of 2000 watts. Longer cords can pop your circuit breaker so we bring our own heavy-duty cords. Each blower draws about 9-15 amps. If your event has ended and the inflatable is no longer being used you can turn the blower off. However, upon pick up our staff will inflat the unit to check for an damages prior to leaving the location.
  • Does the price include set up and delivery for the inflatables?
    Yes, for the following counties in Middle Georgia: Bibb, Houston, Jones, and Peach. A delivery fee may apply for other counties within our service area.
  • Do you setup at parks?
    RJ Inflatables is licensed and insured for all parks. We love setting up at parks. For inflatable rentals a generator is required for all parks. Also, the rental timeframe for parks is when the renter is stationed at the park and pickup is immediately after your event. The inflatable unit or any other inventory is not to be left unattended.
  • When do you setup/deliver and pickup?
    We deliver inflatables and tents Friday- Sunday only. Due to it be a process with our deliveries we provide a delivery window and will contact the customer prior to arriving to set up. Generally, our delivery/set-up window is between 7:30am-12:00pm or at a predetermined day and time at the customer's request, if possible. We communicate to our customer the day of their rental our eta so they can prepare for our arrival. Our pickup time begins at 7:00pm during spring and summer months and 6:00pm during the fall and winter months. ​
  • We´ve rented some really dirty inflatables and tables from other companies in the past. Do you clean your items?
    Yes, we clean and disinfect all inflatable units, tables, chairs, and games after every rental. You will be provided a rental information form which outlines items that are prohibited inside and on the units. Table rentals are required to have a tablecloth or covering. On the day of your rental, your item(s) will arrive clean.
  • What happens if it rains the day of my rental?
    RJ Inflatables & Party Rental reserve the right to cancel any rental in the event of rain chances greater than 30% and wind gust stronger than 15mph for safety reasons. While we understand you may want to have the best entertainment for your event, we must first consider the safety of those who will be utilizing the unit. You can also cancel your rental prior to us arriving to setup. However, once you have accepted deliver/setup and we have collected payment no refunds or adjustments will be made due to the weather.
  • What if I need to cancel?
    In the event you need to cancel please contact our office 478- 227-5724 as soon as possible to advise you need to cancel. See the Policy tab for additional information.
  • We have rented from some new companies that are not license and no insurance. Are you licensed and insured?
    We have been in operation since April 2015. Our staff are trained professionals, and our company is license and insured in the state of Georgia.
  • What is the age range for the Bounce House, Combo units, or Waterslides?
    We have units for all ages. The recommended ages are as follows: Bounce house units- age range 1-12 Combo units- age range 1-12 Waterslide units- age range 4-18+

Book Today! (478) 227-5724

bottom of page